Living Well: Emotional Support Matters

Location: Scotland

Part of our Covid Response Programme, the ‘Living Well: Emotional Support Matters’ project supports eight charities working with people living with long-term health conditions in Scotland to provide tailored, practical mental health support.

Together with Health and Social Care ALLIANCE Scotland, we launched Living Well: Emotional Support Matters in 2021 to enable our partners to grow their ability to deliver mental wellbeing support for their service users through the facilitation of training and a peer learning network. 

Living Well logo

Those with long-term health conditions, such as cancer, diabetes, and sensory impairment, are more likely to experience mental health problems, including anxiety, stress, and depression. The mental health challenges inflicted by the pandemic, lockdown and social distancing rules have been difficult. In addition to this, managing a health condition places even more pressure on people. With reduced access to health and social care services and networks throughout lockdowns, many were left to deal with emotional distress alone.

In August 2020, 49% of the general population felt anxious or worried due to COVID-19, compared to 63% of people living with a long-term physical health condition.

The voluntary sector has great relationships with our communities and carries out incredible work, which has been particularly evident throughout the pandemic. Our partner organisations, listed below, are testing out project delivery methods designed to support new and existing users of their services to have improved levels of emotional wellbeing.

Living Well partners have worked hard to build learning acquired through training and peer networking into their service provision, and to increase impact by cascading training through their organisations:

There’s been lots of learning and all of it has impacted positively on the organization. The one that really stands out is the PhotoVoice training. That one session has really changed the way we work, particularly with one of our groups. The change that we're seeing in those individuals is really quite incredible. They're very proud of themselves. They're confident, they're now thinking in a different way. Their work has been exhibited locally in different groups, and now nationally. 

So that was a huge confidence boost for the group who were in a group who had long-term conditions, but it was really their mental wellbeing that we were supporting. People with anxiety and depression, no confidence, low self-esteem. So to see their work on show was great for them. Just to have that different way of looking at things. They now go out with the camera in their pockets and just record their day, which is great.

- MS Argyll

A group of people crowded around a table, looking at photos

Evaluating different training approaches

As part of the Living Well project, a rapid review of evidence was commissioned to investigate whether particular types of training are more successful in embedding learning and changing behaviour in third sector organisations focused on mental health and wellbeing work. 

Conclusions from this study suggested that there is no one-size-fits-all approach that will work, but that from all the positive examples of how to create sustainable activities it was clear that purpose was the catalyst to meaningful learning and actions. 

By consistently focusing all training and learning events on the outcome of improving the mental health and wellbeing of stakeholders the project aimed to embed sustainable enhancements of operational activity and service delivery.
 

Promoting partnership working

In February 2024 the partner organisations participated in our conference “Partnering for prevention: learning from the Covid Response Programme”. This was an opportunity to reflect on the delivery of the project in the context of the wider programme and share ideas across the 57 organisations represented on the day. Two organisations were able to present on their experience of being involved in the project, highlighting how a focus on mental health and wellbeing had had a positive impact on their services. 

The aim of the conference was to promote partnership working across the wide range of organisations with an interest in promoting positive mental health, and our project partners reported that they took that message away as a call to action. One of our partners highlighted the importance of considering the implications of physical health conditions when aiming to provide a positive experience:

The project will come to a close in summer 2024 when we will report on our findings from the work delivered by all the partners.

For more information, please contact Tim Street (Project Manager) at [email protected] .

‘Coronavirus: Mental Health in the Pandemic’ Study

Read about the Mental Health Foundation's COVID-19 research study in Scotland

Find out more
Graphic symbolises the COVID-19 virus

Find out more about our Covid Response Programme

The COVID-19 pandemic has had a negative effect on the mental health of people all over the country, but people who already experience inequality have been far more adversely affected. We have invested in our Covid Response Programme to deliver targeted support for lone parents, refugees, people from Black and minority ethnic communities, and people living with long-term health conditions.

Find out more