How to order from our online shop

Order online and pay with a credit or debit card
You can buy items through this site using a valid credit or debit card. We accept Visa, Visa Debit, Visa Electron, Mastercard and Maestro.

  • To place an order, you can search for an item or browse from our latest publications
  • When you’ve found what you want, choose Add to Basket. You can then continue to shop or go to the checkout and pay
  • You can see what’s in your shopping basket at any time by using the My Basket icon, at the top left of the page
  • If you’re a new customer, you’ll need to register with us to complete your order and make payment
  • We use a secure payment provider, Sage Pay, for all debit and credit card transactions

Order over the phone and pay with a credit or debit card
You can buy direct from us by calling Customer Services on 020 7803 1150.

Order by email and pay by invoice
Download the Invoice Request form and email it to us at We are only able to provide invoices for orders over £25 and with a valid purchase order number.

Order by post and pay by cheque
Download the Cheque Payment Order form and send it back to us with your payment.Please make cheques payable to Mental Health Foundation.

All items are dispatched within 3-5 working days of us receiving payment. We’ll contact you immediately if there are any problems with your order.

We offer a range of discounts for multiple copies of our publications:

Posters, leaflets and postcards Booklets
No of copiesPrice per copy No of copiesPrice per copy
1-20£1.25 1-10£1.50
11-20£1.00 11-50£1.25
21-50£0.75 51-100£1.00
51-100£0.50 101-500£0.75 
101+£0.25 501+£0.55
Reports DVDs, toolkits and Christmas cards
No of copiesPrice per copy All individually priced

Our standard pricing for reports is shown above, with discounts for bulk orders. Special offers on certain reports also apply from time to time and will be applied at checkout.

Further discounts may apply for orders over £500.

Postage and packaging
We calculate postage and packaging at 15% of the total order value for UK customers (this includes the Scottish Highlands, Northern Ireland, Republic of Ireland, Offshore Islands and Channel Islands).

Postage and packaging on international orders will be calculated as 30% of the total order value.

Customers in the United States 
When providing your billing address, please put your state code in the 'county' field. For example, if you are in California, put CA in the county field.

Any Questions?
Contact us by emailing or by calling 020 7803 1150.

Problem with your order?

Go to Publications home page